Turn Every Order Into a Reward Opportunity
When loyalty programs aren’t connected, customers lose trust and businesses lose sales. Square Loyalty Sync keeps WooCommerce and Square fully in sync so points, discounts, and rewards update in real time across both platforms.
Customers see accurate point balances and promotions at checkout. Coupon redemptions, role-based pricing, and loyalty rewards apply instantly.
Your team does less, your customers stay happy, and your loyalty program finally delivers the value it was meant to. All transactions, redemptions, and rewards are captured in unified reports, so you can measure program impact with confidence.
How Loyalty Sync Works in Everyday Sales
With Square Loyalty Sync, your loyalty program stays active and accurate across every touchpoint.
When a customer places an order on your WooCommerce site, their loyalty points are automatically calculated and added to their Square profile. If they redeem those points later, the discount applies instantly and is tracked in both systems.
All redemptions are tracked in both platforms, so you have a complete view of loyalty activity.
In-store purchases also reflect real-time loyalty data. Square POS recognizes updated point totals from online orders, making the experience seamless for returning customers. Promo codes sent through email or SMS can be used anywhere, with usage logged across both platforms.
Your staff can also make adjustments directly in Square like updating a customer’s tier or reward settings and those changes sync instantly to WooCommerce.
Loyalty That Works Where Your Customers Are
Square Loyalty Sync is designed for businesses that rely on customer loyalty, repeat visits, and ongoing engagement. It keeps points, discounts, and reward tiers consistent across WooCommerce and Square in real time.
Perfect for quick-service spots, VIP retail programs, and subscription brands, it ensures customers always see the correct rewards—online or in-store. Salons, coffee shops, and stamp-style programs benefit from easy tracking and redemption.
Franchises with multiple locations can maintain a unified loyalty experience across all outlets without manual updates or mismatched data.
Features
Automatically Create Loyalty Accounts for Every Customer
Enroll Customers Without Extra Steps
New customers are added to your Square loyalty program as soon as they complete their first WooCommerce order. The system uses email matching to check for existing accounts, so customers don’t get duplicates.
- Automatically enroll new WooCommerce customers in Square Loyalty
- Match existing Square customers by contact info
- Assign loyalty tiers based on purchase behavior
Features
Unified Loyalty Features for Smarter Sales
Point Earning Rules
Customers earn points online using the same rules set in Square POS. Set earning logic by cart value, product type, or category, and exclude discounts or select items. All rules stay synced and consistent.
Reward Dashboard
View all loyalty data in your Square Dashboard with live updates from WooCommerce. Easily track balances, redemptions, and expired points, and filter by product, channel, or timeframe.
Reward Redemption
Customers can redeem points online or in-store, with redemptions applied instantly. Balances update in real time, and the system prevents duplicate or incorrect redemptions.
Run Smarter Loyalty Programs That Actually Drive Sales
Managing loyalty across multiple channels is hard without the right tools. Our Square loyalty WooCommerce integration takes away the guesswork. It connects customer activity across both platforms and turns every order—online or in-store—into a relationship-building opportunity.
You can define exactly how points are earned and how rewards unlock. These rules aren’t just for show—they help you build a system that encourages return purchases and increases average cart value. Want to boost sales for specific categories? Set bonus point rules for just those items. Need to reward long-time buyers? Create tiered incentives based on lifetime spend.
Customers see their rewards reflected immediately after checkout. They never need to ask if points have applied or wonder why their balance looks off. Your team doesn’t have to manually fix errors or update accounts. Everything stays accurate, all the time.
By syncing WooCommerce and Square loyalty data in real-time, your brand offers a consistent, professional, and engaging shopping experience that brings customers back.
Culture & values
Related Tools to Expand Your Customer Strategy
Looking to do more? These connected features help you level up.
Customer Sync
Keep customer profiles, contact info, and purchase history consistent between WooCommerce and Square. No duplicate entries, no missing data.
Discount Sync
Connect coupon rules, auto-discounts, and Square POS discount codes so all price changes and promotions are aligned across platforms.
Square Payments
Accept payments via Apple Pay, Google Pay, Afterpay with fully synced transactions and loyalty activity.
FAQ
Frequently Asked Questions (FAQs)
Still have questions? We’ve got answers.
Can customers view their loyalty point balance during checkout?
Yes. Customers can see their current point balance and available rewards directly in the WooCommerce cart and checkout. This helps them decide when to redeem points and gives them confidence that their loyalty activity is tracked accurately.
Does the integration support loyalty tiers and bonus point rules from Square?
Are loyalty points adjusted when a customer returns a product?
Can I set loyalty points to expire after a certain time?
Will guest checkout users be added to the loyalty program?
Start Rewarding Smarter!
Connect your POS and online store in minutes. Keep your loyalty program consistent, automated, and fully integrated.
It’s fully automated, so you don’t have to track redemptions or balances manually.